The NYC Department of Health requires us to obtain and maintain record of proof of Rabies, DHPP, and Bortadella vaccines. We are legally unable to provide daycare, grooming, and boarding service to your dog without having their up-to-date vaccine record on file. A signed Rabies Certificate from your vet is required.
If your pet cannot be vaccinated for any medical reason please have the veterinarian write and sign a letter of exemption on their letterhead. You can email any of the these records to us, upload them to your account, or bring a physical copy with you.
We require that all dogs attending daycare or boarding to be physically spayed or neutered if they are above the age of 6 months. Your dog may be lovely even if unaltered but their hormones give off a scent that may cause other dogs to react poorly to them, and in turn they may react back.
We DO take all dogs for grooming services!
If there is an item that you would like to see in our store, please let us know and we will see if it is possible to place a custom order for you.
At this time we are offering limited local SAME/NEXT-DAY delivery on a case-by-case basis depending on your exact location, product availability, and our own schedule. Delivery fee is $5, or FREE with purchases over $60.
**Somebody must be home to accept the delivery.**
Disclaimer: Please do not be upset with us if we cannot accommodate your requested delivery, as we are very new business and are working hard to make our business a well-oiled machine, we do plan to expand our delivery accommodations in the future, we appreciate your understanding and patience!
Our logo, this website, and all graphics and promotional material were created by Kena, as well as working with pets, she loves art and design, and enjoys dabbling in web design as a hobby. Check out her art and design work here www.KaeGabrielle.com
We use two different secure online portal systems to manage our clients and staff accounts.
-ProPet is our software for all IN STORE services like daycare, boarding, and grooming.
-Time to Pet is our software for all IN HOME services like dog walks and cat sitting.
When you sign up make sure you choose the appropriate system for your needs.
YES! You can sign up for both portal accounts if you need to.
We try to be as accessible as possible! Our entrance has a small ramp/slope to the front door, and our aisles are wide enough to accommodate a wheelchair/walker/stroller. If you have any disability that requires special accommodations please let us know and we will do our best to make them.
Please note that we do not have a public restroom.